Returns & Exchanges Policy

Effective Date: July 2, 2026

At Richards Style, we want every customer to have a positive shopping experience.

If you are not completely satisfied with your purchase, we provide a clear returns and exchanges process to help you resolve your request.

This policy applies to purchases made through https://richardsstyle.net.

1. Return Eligibility

Customers may request a return within 30 days from the date the order is delivered.

Before returning any item, please contact our customer support team to receive return instructions.

Returned products must meet the following conditions:

• Items must be unused and unworn.

• Products must be in their original condition.

• Original packaging and included accessories should be returned where applicable.

• Items must not show signs of damage, washing, alteration, or misuse.

Returns that do not meet these requirements may not be accepted.

2. Items Not Eligible for Return

Certain products may not be eligible for return due to hygiene, customization, or product-specific considerations.

These may include:

• Personalized or customized items.

• Products that have been worn or used.

• Items marked as final sale.

• Products returned without original condition or packaging.

This does not affect any consumer rights that cannot legally be excluded.

3. Exchange Requests

If you would like to exchange an item for another size, color, or product, please contact us before returning your order.

Exchange requests are subject to:

• Product availability.

• Return approval.

• The condition of the returned item.

If the requested replacement item is unavailable, we may provide alternative options or process a refund where applicable.

4. How to Request a Return

To start a return request:

1. Contact our customer support team.

2. Provide your order number and reason for return.

3. Wait for return instructions from our team.

4. Send the item according to the provided instructions.

Please do not send items back before receiving confirmation from our support team.

5. Return Shipping

Customers may be responsible for return shipping costs unless:

• The item received was incorrect.

• The product arrived damaged.

• The issue was caused by an error on our part.

We recommend using a tracked shipping service when returning items, as we cannot be responsible for packages lost during return transit.

6. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from your order, please contact us within 7 days of delivery.

Please include:

• Order number.

• Description of the issue.

• Photos of the item and packaging.

After reviewing your request, we will provide an appropriate solution.

7. Refund Process

Once your returned item has been received and inspected, we will notify you regarding the approval status.

If approved:

• Refunds will be issued to the original payment method.

• Processing times may vary depending on your bank or payment provider.

• Refunds generally appear within 5–10 business days after processing.

Original shipping fees and additional charges may not be refundable unless required by applicable law or caused by an error on our part.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests can only be considered before the order enters the fulfillment or shipping process.

Once an order has been dispatched, cancellation is no longer available, but you may request a return according to this policy.

9. Customer Support

If you have questions about returns, exchanges, or refunds, our support team is available to assist you.

Contact Information

Company Name
RICHARDS STYLE LTD

Website
https://richardsstyle.net

Email
payment@richardsstyle.net

Telephone
+44 7462023180

Registered Office

45 SALISBURY ROAD
GREAT YARMOUTH
NORFOLK
UNITED KINGDOM
NR30 4LH